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MONTHLY SERVICE STATISTICS
Every month, we’ll let you know how our service to you measures up in two categories: punctuality and reliability. These indicators help us to provide a safe, comfortable, reliable, efficient, and punctual service for you.
That’s fine, but what do those categories even mean?
Glad you asked! Punctuality is us making sure that there’ll be a tram at the station for you when it’s scheduled to be there. Reliability is us making sure that our trams are available for service and are in good working order, so your journey is as comfortable as possible.
MONTH |
PUNCTUALITY |
RELIABILITY |
| June 2015 | 99.99% | 100% |
| July 2015 | 99.99% | 100% |
| August 2015 | 95.93% | 96.11% |
| September 2015 | 99.99% | 100% |
| October 2015 | 99.98% | 100% |
| November 2015 | 99.99% | 100% |
| December 2015 | 99.99% | 100% |
| January 2016 | 99.99% | 100% |
| February 2016 | 99.89% | 99.89% |
| March 2016 | 99.99% | 100% |
| April 2016 | 99.97% | 99.97% |
| May 2016 | 99.99% | 100% |
| June 2016 | 99.21% | 99.23% |
| July 2016 | 99.98% | 100% |
| August 2016 | 99.89% | 100% |
| September 2016 | 99.99% | 100% |
| October 2016 | 99.98% | 100% |
| November 2016 | 100% | 100% |
| December 2016 | 98.81% | 98.82% |
| January 2017 | 99.99% | 100% |
| February 2017 | 100% | 100% |
| March 2017 | 99.83% | 99.84% |
| April 2017 | 100% | 100% |
| May 2017 | 99.99% | 100% |
| June 2017 | 99.99% | 100% |
| July 2017 | 99.98% | 100% |
| August 2017 | 99.98% | 100% |
| September 2017 | 99.99% | 100% |
| October 2017 | 99.99% | 100% |
| November 2017 | 99.99% | 100% |
| December 2017 | 99.98% | 100% |
| January 2018 | 99.98% | 100% |
| February 2018 | 99.93% | 99.95% |
| March 2018 | 99.99% | 100% |
| April 2018 | 100% | 100% |
| May 2018 | 100% | 100% |
| June 2018 | 99.99% | 100% |
| July 2018 | 100% | 100% |
| August 2018 | 100% | 100% |
| September 2018 | 100% | 100% |
| October 2018 | 99.99% | 100% |
| November 2018 | 100% | 100% |
| December 2018 | 97.59% | 97.59% |
