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MONTHLY SERVICE STATISTICS

Every month, we’ll let you know how our service to you measures up in two categories: punctuality and reliability. These indicators help us to provide a safe, comfortable, reliable, efficient, and punctual service for you.

That’s fine, but what do those categories even mean?

Glad you asked! Punctuality is us making sure that there’ll be a tram at the station for you when it’s scheduled to be there. Reliability is us making sure that our trams are available for service and are in good working order, so your journey is as comfortable as possible.

MONTH

PUNCTUALITY

RELIABILITY

June 2015 99.99% 100%
July 2015 99.99% 100%
August 2015 95.93% 96.11%
September 2015 99.99% 100%
October 2015 99.98% 100%
November 2015 99.99% 100%
December 2015 99.99% 100%
January 2016 99.99% 100%
February 2016 99.89% 99.89%
March 2016 99.99% 100%
April 2016 99.97% 99.97%
May 2016 99.99% 100%
June 2016 99.21% 99.23%
July 2016 99.98% 100%
August 2016 99.89% 100%
September 2016 99.99% 100%
October 2016 99.98% 100%
November 2016 100% 100%
December 2016 98.81% 98.82%
January 2017 99.99% 100%
February 2017 100% 100%
March 2017 99.83% 99.84%
April 2017 100% 100%
May 2017 99.99% 100%
June 2017 99.99% 100%
July 2017 99.98% 100%
August 2017 99.98% 100%
September 2017 99.99% 100%
October 2017 99.99% 100%
November 2017 99.99% 100%
December 2017 99.98% 100%
January 2018 99.98% 100%
February 2018 99.93% 99.95%
March 2018 99.99% 100%
April 2018 100% 100%
May 2018 100% 100%
June 2018 99.99% 100%
July 2018 100% 100%
August 2018 100% 100%
September 2018 100% 100%
October 2018 99.99% 100%
November 2018 100% 100%
December 2018 97.59% 97.59%

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