As one of our Customer Service Officers (Authorised Persons), you will be responsible for the full customer experience. You will be the direct contact with our customers at stations and on board the trams for the provision of revenue protection, public information, customer assistance, safety and the cleanliness of our environment. Undertaking revenue protection duties requires acting in the role of Authorised Person, checking tickets and enforcing relevant Translink policies and conditions of travel.
We acknowledge the original inhabitants of this area, including the Yugambeh people and family groups within, and recognise their connection to the land, waters and resources in the area now known as the Gold Coast. We pay our respects to their Elders past, present and emerging.
