Latest News : Rail Grinding – Maintaining the G:

Rail Grinding – Maintaining the G:

06/04/2022

Rail Grinding – Maintaining the G:

From 19 April – 18 May 2022, buses will replace trams between Helensvale and Gold Coast University Hospital stations from 7pm to the last service due to track maintenance, excluding Sunday nights.

Whilst bus replacement services will run according to our timetable, please allow a little extra travel time during this period. Bus replacement services will run from the light rail replacement bus stop, which can be found on the information maps on our station platforms. The replacement bus stops are indicated by a green bus icon surrounded by a black circle.

Regular maintenance of our tracks and infrastructure is an important aspect in keeping our system modern, operating in a safe condition and providing a smooth ride for our passengers. One aspect of regular light rail, and heavy rail maintenance, is rail grinding.

Rails of any system will gradually lose their shape due to wheel impact, acceleration and braking, and from heat, vibration and movement. Rail grinding removes the irregularities in the rail caused by these activities, extends the life of the tracks and leads to a smoother ride for passengers.

Rail grinding will take place on selected areas of our alignment from 19 April – 18 May 2022. Rail grinding will commence from 8pm and will continue until the first tram service (approximately 4:30am). The rail grinders can only operate safely when there are no trams operating on the same line. To minimise disruptions to our thousands of passengers who use the G: everyday, the rail grinding needs to occur from 8pm.

Those people living close to the area may experience some noise from the grinding activities. G:link would like to apologise for any inconvenience caused and thanks the Gold Coast community for its understanding.

If you have any concerns or would like to give some feedback, please contact us at customerservice@ridetheg.com.au or call 1800 064 928. If you have any questions about ticketing, fares, or to plan your journey, please visit Translink or call 13 12 30 anytime.